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Leanhart Plumbing
Writer / Gavin LaPaille
Photography Provided
Since 1976, Leanhart Plumbing has been a staple of Louisville’s south end, offering homes and businesses outstanding plumbing services. Kim Leanhart, director of corporate operations, and her brother, David, are the second generation of the Leanhart family to run the company after taking over from their parents.
“It’s not always about the bottom line,” Kim Leanhart says. “Our main goal is to build a lasting relationship with our customers. That’s important to us. We’re not just going to take a job, go do it and move on. We want our customers to trust us and know that we value their business. But most of all, we want them to know that we have their best interest in mind while providing a service as economical as possible.”
Leanhart Plumbing serves the entire Jefferson County area as well as a few surrounding Kentucky counties. They offer residential and commercial repairs, replacements, and new installations. Services include gas and water leaks, stop ups, garbage disposals, toilets, sinks, faucets, sump pumps and water heaters, as well as many others.
Leanhart says there is an advantage to being a family-owned and -operated business – more compassion for customers and the issues they are facing. “You’re not on the conglomerate side, so it’s not a business you’re working for,” she says. “It’s your business, and customers are our neighbors and become family. You’re more aware of what your customers need and how you treat them, and the quality of service you give them. If we weren’t a family business, we wouldn’t have that relationship with the people we serve.”
Leanhart Plumbing was started when Leanhart’s father was laid off and began working for a plumbing company. Eventually he branched out to start his own, and turned the company over to Kim and David in 2007. She says she can remember helping her father study to get his master plumber’s license when she was a child, and has seen all facets of the company over the years.
“I’ve pretty much done a little bit of everything before I got to where I am now,” Leanhart says. “I delivered materials, I did the forklift, and a couple times I went out on calls with some of the guys and helped them on their jobs. I saw on all levels how the business worked.”
“What sets us apart is that our technicians don’t work on commissions,” Leanhart adds. “I think that is important because a lot of times something can be fixed or repaired, and it doesn’t necessarily need to be replaced.”
townepost.com
https://townepost.com/listing/leanhart-plumbing/
