Sears Appliance Warranty Review: Coverage and Cost (2023)

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For more than two decades, Sears Home Services has offered a home warranty that extends to appliances and home systems. The company offers a 180-day service guarantee and preventive maintenance check, one of the longest on the market. Sears equipment warranty also covers the age of an equipment or home system. Coverage includes covered items with pre-existing conditions.

What is a Sears Equipment Warranty?

A home guarantee is similar to an insurance plan. It offers financial compensation when a household appliance or facility breaks down or malfunctions in some way. Like an insurance policy, a home warranty has limitations and exclusions, and homeowners may need to purchase additional coverage to meet their needs. Buying a Sears equipment warranty is a great idea for anyone who doesn’t want to use up their savings if a home system or one of your major appliances fails.

Sears offers consumers three home warranty plans. The final cost of each depends on the coverage options you choose. After choosing a plan, you must wait 30 days for coverage to take effect. Despite the waiting time, you will receive some discounts when you enroll. This includes free preventive HVAC checks and discounts on oil changes – useful benefits.

To purchase a Sears home warranty plan, visit the company’s warranty website and select the Sign Up Now option. You can also call the company directly for a free quote. When you call, the company collects personal information (your name, address and phone number) and provides you with an accurate quote.

Pros and cons of Sears equipment warranties

Purchasing a Sears equipment warranty gives you the peace of mind that if there is a problem with your equipment, you won’t have to pay full price for a repair or replacement. But like any home guarantee, there are pros and cons. The benefits of a Sears warranty include:

  • It is available in every state except Alaska.
  • The insurance cover extends to devices and systems of all ages.
  • Covers devices and systems with pre-existing conditions.
  • All three plans come with a 180-day repair guarantee.

The disadvantages include:

  • Plans are expensive compared to the industry.
  • Some customers complain about the mediocre customer service.

Sears Equipment Warranty Coverage and Plans

Sears Home Services, the division of the company that offers repair services and home warranty plans, sells three plans: Appliance Plan, System Plan, and Whole House Plan. The Whole House Plan and Appliance Plan cover appliances including washers, dryers, cooktops, ranges, dishwashers, and built-in microwaves. The system plan only covers home systems (plumbing, water heater, HVAC).

Sears equipment warranties begin 30 days after purchase of an item. The insurance cover lasts for one year and is automatically renewed. The Company will notify customers if their policy terms or rates change before the end of the one-year period.

Optional Addons

  • dirty water pump
  • Well, pump
  • Stand alone freezer
  • septic tank
  • swimming pool/spa

Exclusions and Limitations

The Sears Appliance Warranty covers all major kitchen appliances, excluding duplicate appliances. For example, if you have two stoves, refrigerators or microwaves, one of the duplicates will not be included in your insurance plan. This is a normal measure taken by home warranty companies. All three plans cap at $10,000 per claim, which is higher than most home warranty providers. Coverage limits are up to $1,500 per device per term.

Sears Equipment Warranty Costs

Sears charges homeowners who sign up for a home warranty plan a monthly premium, not an annual premium. The prices for the plans are:

  • Device plan: $49.99 monthly
  • System plan: $59.99 monthly
  • Overall house plan: $69.99 monthly

tip

You must pay a service fee for each warranty-related call. The average service fee in the industry is $75, but how much your service fee will depend on what plan you have. Higher service fees apply to the Systems Plan and Whole House Plan:

  • Device plan: $75
  • System plan: $100
  • Overall house plan: $100

How to submit a Sears warranty claim

To submit a claim and track its status, log into your account through the Sears portal. To schedule a preventive maintenance call, dial 855-256-2467.

Sears Appliance Warranty vs. Other Household Warranties

Like American Home Shield and Liberty Home Guard extended warranties, the Sears equipment warranty can provide comprehensive coverage. Compared to these two leaders, Sears has higher service fees and fewer add-on options. Insurance is also more expensive.

Top home appliance warranty companies

Liberty Home Guard and American Home Shield are two trusted home guarantee companies in the United States. They offer comprehensive coverage for both home systems and appliances and have numerous add-ons so a home warranty customer can customize their coverage to suit their needs. You can visit either company’s website or call for a quote.

Conclusion: Is a Sears equipment warranty worth it?

Overall, a Sears equipment warranty provides coverage for almost every state and includes free perks. Compared to other home warranty companies, the coverage provided by Sears is average. The plans are also a bit expensive compared to the plans of other home guarantee companies.

Despite the cost, if an appliance or home system breaks or malfunctions, purchasing a Sears equipment warranty can save you money. If you’re looking to save money on home repairs in Texas, California, Florida or any other state, consider purchasing a Sears equipment warranty.

Methodology: Our system for ranking the best home warranty companies

At the MarketWatch Guides team, we have created a comprehensive rating system to rank home warranty providers based on objective factors. We researched each company by speaking to representatives, reading sample contracts, and analyzing and comparing consumer reviews. We then deepened our knowledge by gaining insights about homeowners through surveys and focus groups.

After collecting data, we ranked each provider based on what matters most to homeowners: plan options, cost, reliability, customer service, state availability, additional benefits, and coverage details.

We have based each company’s rating on a 5.0 star rating, weighting the following factors accordingly:

  • Plan Options (20%): Companies that offer at least three plan options and a variety of add-ons scored best in this category.
  • Coverage details (20%): We ranked companies based on the total number of home appliances and systems covered in their plans, with a focus on essential systems like plumbing and air conditioning.
  • Plan prices (18%): Home warranty providers that offer combination plans for less than $50 per month and a service fee of $75 or less scored the most in this category.
  • Trustworthiness (14%): We assessed each company’s Better Business Bureau (BBB) ​​rating, availability of model contracts, guarantee of workmanship and industry experience to determine each company’s trustworthiness.
  • Customer Service (16%): Home warranty companies that are available 24 hours a day, 365 days a year, offer emergency services, and offer at least two ways to make a claim have received the highest customer service points.
  • Additional benefits (8%): Businesses with a 30-day free cancellation policy earned points in this category, and vendors earned additional points for offering additional insurance benefits and exclusive benefits.
  • State availability (4%): Providers serving all 50 US states received full marks in this category.

Our home warranty company rating methodology aims to provide a comprehensive overview of the best providers across the country. To learn more, you can read our full home guarantee methodology.

Bradford Cuthrell is a thorough researcher and writer specializing in pet and home finance topics. He’s interviewed thousands of pet owners and homeowners, listened to hundreds of customer service calls from various home service companies, and spoke to dozens of industry experts to understand the most common problems and needs faced by homeowners. When he’s not helping his readers make informed decisions, he’s reading a book a week, planning a camping trip, or working on his draft novel.

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