Hail damage? How to avoid roofing scams

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PARKER, Colo. (KDVR) – Many homeowners have questions about finding a reliable contractor to repair roofing, siding and broken windows after this week’s rain and hail storms.

Golf ball-sized hail destroyed the sunroof of Stefanie Neubecker’s house.

“It’s completely gone, as you can see the rain coming through,” she said. Neubecker’s primary concern is finding a trustworthy contractor to perform the necessary repairs.

Jeff Brown of Colorado Superior Roofing and Exteriors told FOX31 Problem Solvers that the first thing homeowners should do is take a good look at the property and assess the damage.

“If you have damage to your car, for example if you have damage to your windows or trim or other soft metals, such as dents in your gutters, there can be roof damage,” Brown said.

What you should know before claiming hail damage

Brown, who is also a member of the Colorado Roofing Association, said prospective contractors should be properly licensed to perform work in your area. Also, find out about the company’s history and number of years, as well as its rating by the Better Business Bureau.

Homeowners should check online reviews and get references before signing a contract.

Many scammers appear in areas affected by hail damage after the storm has passed.

“Many of the companies knocking on the door are from other states. They’re trying to woo people with sales tactics that are under high pressure,” Brown said.

Damage should be documented immediately with pictures and videos.

Homeowners should review their insurance policies carefully. Brown said a contractor can provide an assessment and estimate for the repair as soon as possible, well before an insurance adjuster arrives.

Brown added that homeowners shouldn’t attempt to inspect the roof themselves, as it can be dangerous. Have the safety check carried out by a specialist.

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