Dollar Tree is laying off about 90 employees at its corporate headquarters. / Photo: Shutterstock
Dollar Tree is cutting “less than 90 jobs” at its corporate headquarters in Chesapeake, Virginia, as the discounter outsources its customer service operations, a company spokesman confirmed Tuesday.
The news was first broken by local media after Dollar Tree issued a Worker Adjustment and Retraining Notification last month.
“We can confirm that less than 90 positions will be eliminated as we establish an outsourced model for our enterprise contact center,” the Dollar Tree spokesman said in a statement to WGB. “We are providing transitional support to affected employees, including severance payments and outplacement benefits.”
The discount retailer, which also owns the Family Dollar banner, has undergone a number of changes in recent years, including moving to a price point of $1.25 in November 2021.
About a year ago, the retailer announced a board reshuffle, appointing former Dollar General CEO Rick Dreiling as chairman of the board. Dreiling would be named CEO in January of this year, succeeding Mike Witynski.
Last June, Dollar Tree announced that its COO, CIO, chief legal officer and chief strategy officer had all resigned, and that the CFO would leave once a successor was named.
The retailer added another Dollar General veteran to its ranks just last week when Mike Kindy took on the role of chief supply chain officer.
Last month, the retailer’s longtime chief of accounts, Katleen Mallas, tendered her resignation.
Dollar Tree also quietly replaced its top attorney, a move first reported by Bloomberg Law this week.
According to her LinkedIn resume, Janet Dhillon, a former member of the Equal Employment Opportunity Commission (EEOC), left her post at Dollar Tree in February after just four months.
According to Dollar General’s May 2 proxy statement, John Mitchell Jr., the retailer’s senior deputy general counsel, is now also the company’s corporate secretary. According to Bloomberg, he now serves as the company’s acting general counsel.
In March, Dollar Tree announced it had opened a test kitchen to launch hundreds of private label products, significantly boosting food and beverage sales.
A company spokesman told WFTU that progress on these initiatives will be reported at an investor conference on June 21.
Dollar Tree operates more than 16,000 stores and employs more than 200,000 people in 48 states and five Canadian provinces.