The plumbing and HVAC company used the format to promote issues within the trades industry and address customer and employee concerns about home service
THE ANGEL, May 31, 2023 /PRNewswire/ — Rooter Hero Plumbing & Air, a plumbing and HVAC company serving residential and commercial locations in California And Arizonalaunched its HeroTalk podcast in May 2022, hoping the format would give its experts the opportunity to speak directly to others personally impacted by the crafting industry.
Rooter Hero’s podcast, HeroTalk, turns one year old this month. The organizers used the format to promote topics from the trades sector and to address customer and employee concerns.
Now, after almost 50 episodes and a year full of episodes, the moderators have covered everything from the co-founder and CEO of Rooter Hero John Akhoians From life lessons to the traits of Rockstar employees and how to handle customer expectations.
“HeroTalk has been a fanatical channel for bringing information, advice and breaking news to our audience,” said Akhoian. “We’ve tried to keep the list of topics varied while also covering things that should appeal to both those in the industry and customers who want to learn more about crafts and what we do.”
The podcast introduces Rooter Hero Contact Center Managers David Powers and social media coordinator Katherine “Thet” conchas. Powers and Conches have previously interviewed several business experts and offered their opinions on a variety of thought-provoking topics, including “7 Basic Rules for Making First Impressions” and “Stack Weaknesses (And Why You Shouldn’t).”
“The goal of this podcast has always been to be both informative and entertaining,” Powers said. “We made it our mission to keep the topics fresh and offer a fresh perspective on topics that most podcasts don’t offer. That way, our discussions are always lively and keep the audience interested. After a year we are proud of what we have achieved.”
The podcast airs every Thursday and is available on Apple Podcasts, Google Podcasts, Amazon and Spotify.
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About Rooter Hero Plumbing & Air
Since 2011, Rooter Hero has strived to provide the best in plumbing and drainage services. With over 100 years of plumbing experience, the Rooter Hero team prides itself on providing each customer with an unforgettable experience.
The company offers solutions for private and commercial needs and offers a 24-hour emergency service. Operation at locations throughout the service area California And Arizona, Rooter Hero offers options such as HVAC service and installation in select areas. For more information please visit https://rooterhero.com or call 844-219-2215.
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SOURCE Rooter Hero
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