Samsung Canada’s Home Repair Service helps even more Canadians extend lifespan of their home appliances – Samsung Newsroom Canada


Reaching 99 per cent of Canadians, Samsung’s Home Appliance Service helps users get more out of their home appliances through effortless service



With a longtime commitment to providing easy, convenient repair service for all home appliances, Samsung Canada is proud to share their home appliance repair service reaches 99 per cent of Canada’s population[1], helping even more Canadians get the most out of their appliances.


Samsung’s in home repair service helps Samsung users receive specialized repair service in a way that is best for them – no matter where they are in the country. For towns and cities with populations of over 50,000, that number reaches 100 per cent coverage. Canadians’ closest Service Centre can be found on Samsung’s website.


Convenient, easy repair from the palm of your hand

For fast, accurate repair service for home appliances, Canadians can also get an instant and contactless diagnosis from a Samsung expert with Samsung Visual Support. With Visual Support, Samsung’s team of specialists can visually examine your Samsung home appliance through a real-time consultation, directly through your phone or laptop camera. From there, the Samsung specialist will provide detailed repair instructions and next steps to help service your appliance even faster.


On-call experts ready to serve you

For timely repair service that fits into even the busiest of schedules, Samsung home appliance users can  book online through 24/7 live chat support, on-call support from 9 a.m. – 9 p.m. ET Monday to Sunday, and a host of online resources dedicated to ensuring your product is at its best.


Depending on location, Canadians have the option to book a Samsung branded technician service experience for their home appliances. Samsung’s branded home technician experience provides professional repair services straight to Canadians’ doors. 95 per cent of repairs from Samsung’s branded home technicians are completed on the first visit, using 100 per cent genuine Samsung parts. All Samsung home appliances and TVs are eligible for the in-home branded service. Samsung’s branded technician service is currently available in Brampton, Mississauga, Toronto, Montreal, Edmonton, Calgary, Vancouver, Ottawa, London, Windsor, Barrie, Thornhill, Vaughan, and Whitby, with Winnipeg and Regina coming soon.


Flexible service wherever you choose to buy your home appliances

In addition to Samsung Canada’s owned service options, Samsung also provides support to prominent national, regional and independent digital appliance authorized retailers across Canada, so customers can enjoy easy and convenient repair service wherever they choose to buy their home appliance.

To learn more about how Samsung Canada is providing easy, convenient and flexible specialized repair services for Canadians, please visit Samsung’s website.



[1] Samsung Service Centres reach 99 per cent of the population through access to a service centre within a 50 km radius of a town/city in Canada.