To determine the best water damage restoration companies ranking, the Forbes Home editorial team analyzed six top companies, with each company’s rating determined by evaluating a variety of metrics, including:
Company Years in Business (8%)
A company’s years in business represent its experience and trustworthiness. Tried-and-true services become established and succeed through their exceptional customer satisfaction and ability to secure new business.
Price and Warranty (10%)
When analyzing the overall cost, we obtained quotes for water damage and mold damage for each company. Our top five best water damage restoration services each had comparable prices for these services. Warranties for services rendered were considered as well, where available.
Emergency Response and Certifications (24%)
The highest percentage of consideration went to each company’s emergency response time and certifications. The urgency of a company’s response time can make or break a water restoration project, while certifications show a company’s commitment to industry standards.
Service Features (14%)
Another factor that we gave a medium amount of consideration to was each company’s service features. Companies with more robust service offerings help customers save time and money by completing the entire job themselves, from cleanup to sanitization, mold remediation and restoration jobs such as roof and structural repair.
Customer Reviews (17%)
Customer reviews are always important to consider when selecting any home service company, so this was the second-highest point we factored into our list. We took both the company’s overall customer rating and the number of reviews into account on Consumer Affairs, Google Maps and Trustpilot.
Customer Support (12%)
Navigating a large water damage restoration project can be stressful and confusing, so we gave a good deal of weight to a company’s customer support system. Features like live chat, 24/7 support and resources like blogs and FAQ pages all helped each company rank higher on our list.
Nationwide Availability (12%)
Successful companies expand their market reach, so we considered each water damage restoration service’s nationwide availability when making our list. This helps demonstrate how established each company is and their ability to serve a broad customer base across the United States.
All figures and facts were accurate at the time of first publication.
www.forbes.com
https://www.forbes.com/home-improvement/home-emergencies/best-water-damage-restoration-services/
