The tree care industry is a highly competitive field with many companies vying for customer attention. However, TreeNewal stands out from the rest. What sets them apart is their focus on customer service and education.
In this episode of Building Roots, Wes Rivers interviews ISA-certified arborist Cory Herpel to explore the purpose behind starting TreeNewal and how they strive to educate their customer base.
TreeNewal takes customer service seriously and strives for the highest level of customer satisfaction in every interaction. They understand that tree work can be intimidating and overwhelming, so they make sure to simplify the experience as much as possible. TreeNewal also offers comprehensive training on all aspects of tree care including planting, watering and species selection. Their site offers several resources including pruning techniques, distances, and wiring. Additionally, all of their arborists are ISA certified and hold OQUILT and tree risk assessment qualifications, and some are even board-certified master arborists. When touring properties with clients, TreeNewal’s goal is to break down industry jargon so homeowners can understand the rationale for recommended and non-recommended practices.
TreeNewal’s mission of ethical and scientific tree work is reflected in their commitment to treating customers and employees with respect. Her commitment to educating employees and customers sets her apart in the industry, where many companies prioritize production-oriented roles over holistic healthcare delivery strategies. Wes believes TreeNewal’s commitment to education and quality service is fueling their rapid growth and that they are well on their way to becoming one of the most respected tree care companies in the Dallas-Fort Worth area. For more information about TreeNewal’s services or to schedule a consultation with one of their certified arborists, visit their website at www.treenewal.com.
More on that in this series
marketscale.com
https://marketscale.com/industries/architecture-and-design/treenewals-vision-a-look-into-its-mission/
